How do I return a parcel to ASOS?

Go to My Orders. Click ‘Create Return’ on the order you want to return. Select the items you’re returning and the reasons for return. Search for your nearest drop off point, then select ‘Place Return’.

Can I cancel a return on ASOS?

Once you let us know you’d like to cancel we receive your completed Withdrawal Form, we will write and let you know how to do this. The items you return must be unworn and in their original condition and will be inspected once we have received them. We try hard to accept all returns.

How do I return something on ASOS online?

Create a return

  1. Fill in your returns note and put it in the parcel.
  2. Click here to create your return and follow the instructions provided.
  3. Choose which returns method you’re using and the drop off point you’d like to return from.
  4. You’ll be sent a PDF label to place on the front of your parcel.

Can you send an ASOS parcel back without the bag?

No – all you need to do is send your products back, alongside any opened or used ASOS packaging that you’ve received with any recent orders. Even though our packaging is 100%-recyclable and made using 65%-recycled content, we know that not all local recycling facilities accept every type of plastic packaging.

Can I return an item without the packaging?

You may ask consumers to return goods with the original packaging, but you cannot insist on this.” That seems pretty clear – you can’t insist on returns with original packaging, but you can certainly ask nicely.

Do you have to pay for ASOS returns?

ASOS returns are free and the process for sending items back is simple.

Do ASOS email you when they receive your return?

We’ll send you an email as soon as we’ve completed your return. If you use the ASOS app and have opted in to receiving notifications, we’ll also send you a notification once your return has been completed. For more info on getting notifications, click here.

Can I change my return method ASOS?

You’ll need to select the items you’re returning and the reason you’re returning them to us. If you have items from more than one order that you’d like to return, you can send them back in the same parcel.

Can I return something without the receipt?

If you didn’t get a gift receipt (and you don’t want to ask the giver for the original), you may be eligible for store credit, though it may be in the amount of the lowest price the item sold for recently. Check return policies and note any time limits.

Can I return used items to Walmart?

Walmart will accept returns if the original packaging or box is damaged, open, or missing, as long as a receipt is provided to show proof of purchase.

Is ASOS com legit?

Yes, ASOS online shop is a legit business. The company’s founders wanted to have a business that could reach customers worldwide and allow online shoppers to easily get new fashion trends for men and women from the comfort of their homes rather than having to visit a retail store.

How long does it take for ASOS to refund you?

10 working days
How long does a refund take? Any refund will be automatically issued to the payment method you used to place your original order. This typically takes 10 working days depending on your payment provider.

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